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President’s Message

On behalf of all of us at BUMI™ (Backup My Info!), I want to welcome you to our company.

photo_jennifer_walzerWhen people ask me about BUMI, the first thing I tell them is that it is NOT about technology. Being that we are an online data backup company, this statement usually requires a little explanation. Yes, technology is important, but everyone will claim they have the technology to backup and restore your data. In reality there are vast differences in the level of sophistication of backup technologies, and we believe we have the best technology in the industry. However, we believe that it’s the people behind the technology that make the difference.

My priority is taking care of the people who take care of you, which is why I treat my team members as my clients. If I take incredible care of them, I know that they will do the same for you. The strength of our team results from hiring people from diverse backgrounds who share a common goal – taking care of others.

We find that when you approach customer service in this way, you don’t end up with customers, you end up with partners. In the same vein, we hope that our clients see us as a partner rather than a vendor. When you make BUMI your partner in protecting your business, you can expect:

  1. That live support will be available to you 24×7, provided by a team of experienced engineers who really know their stuff. Additionally, our support team is U.S. based and full time employees of BUMI™.
  2. That, no matter what your issue (technical, billing, etc.), it will be promptly resolved by a BUMI™ team member who is empowered to make decisions and take whatever action is necessary to help you out.
  3. That we will always do whatever it takes to take care of you, to keep you protected and to provide you with the best experience possible.

On behalf of all of us here at BUMI, I want to thank our valued clients for allowing us to take incredible care of their data protection needs throughout the years. All of our clients, present and future, have my personal promise that they will always be well taken care of. If you have any questions or would like more information about our service, please feel free to call us anytime at (212) 599-7800 or call my direct line at (646) 747-0550.

We look forward to taking amazingly great care of you!

Best Regards,

Jennifer Walzer
President and Founder