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Greenwald Doherty

NYC Law Firm Trusts BUMI for over 10 Years to Keep Their Privileged Information Safe and Secure

 

FINDS BUMI SOLUTION AND SUPPORT VERY USER FRIENDLY FOR NON-TECHNICAL STAFF

The Challenge

Download Success StoryGreenwald Doherty is a law firm with offices in New York City, New York’s Hudson Valley, New Jersey and Connecticut that specializes in labor and employment litigation. Greenwald Doherty also offers consulting services on the legal aspects of human capital management, and works closely with clients to develop customized policies, practices and protocols that avert litigation and contribute to congenial working environments.

Like many professional firms who ran their businesses in New York before and after the terrorist attacks of 2001, Greenwald Doherty began to reexamine how and where the law firm backed up their critical information. “On 9/11 we were using tape backup and storing it onsite,” Greenwald Doherty Managing Partner Joel Greenwald says. “Soon afterwards we started looking for a better solution, one that would preserve our information safely in a location outside our immediate area,” Greenwald says.

The Solution

Greenwald’s search led him to BUMI (Backup My Info!) and their hosted backup solution. Longtime Greenwald Doherty Office Manager Marina Ohrynowicz was tasked with setting up and maintaining the new solution. BUMI began backing up the law firm’s servers which include case files, billing software, PDFs, and Microsoft data including Excel, Word, and Exchange. “BUMI backs up all of our Microsoft Exchange emails going back to 1998,” Ohrynowicz says. “It’s a huge volume of emails. Attorneys do not like to delete information.”

The fact that BUMI encrypts the firm’s data while backing up and storing it was critical to Greenwald Doherty’s decision to select them. “In the legal field, we need to pay extra attention to security and backup due to the fact that we are dealing with privileged information with clients,” says Greenwald. “In our line of work, the backups have to be secure.”

The Results

The BUMI team set up the initial software with Office manager Ohrynowicz more than 10 years ago. The law firm has had two server upgrades since then and Ohrynowicz has handled them easily with support from BUMI. “The professionals at BUMI speak in layman’s terms so it’s easy to understand them. They are very accommodating in explaining things to a non-technical person.”

If a backup fails to run, Ohrynowicz quickly receives an email from BUMI letting her know. “They are very responsive,” she says. “The rare issues that crop up, like backups not running due to a power outage or the need for us to do a minor restore for a lost file are quickly resolved.” The firm has never lost large amounts of data but Ohrynowicz says she feels confident that if they did have a catastrophe, BUMI would be able to restore their data. Greenwald agrees. “BUMI is a reliable, technologically advanced, seamless solution for backing up our data,” he says. “If there is a natural or man-made catastrophe near our law office, our information will not be compromised. I trust BUMI.”

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 Industry: Legal

“In the legal field, we need to pay extra attention to security and backup due to the fact that we are dealing with privileged information with clients. In our line of work, the backups have to be secure.”

Joel Greenwald, Managing Partner

“The professionals at BUMI speak in layman’s terms so it’s easy to understand them. They are very accommodating in explaining things to a nontechnical person.”

Marina Ohrynowicz, Office Manager

“BUMI is a reliable,technologically advanced, seamless solution for backing up our data. If there is a natural or manmade catastrophe near our law office, our information will not be compromised. I trust BUMI.”

Joel Greenwald, Managing Partner